Privacy & Cookies
Winter Opening times
Garden Centre & Gardens - Monday to Saturday: 9.00 am - 5.00 pm | Sundays: 10:30 am - 4.30 pm
Orchard Café - Monday to Saturday: 9.00 am - 4.30 pm | Sundays: 9:30 - 4.30 pm
ALL THESE TIMES APPLY TO BANK HOLIDAYS
cOOKIES & PriVACY pOLICY
Last updated: 14 Dec 2022 13:09
We value your privacy very highly. Please read this Privacy Policy carefully before using the holmeforgardens.co.uk Website (the "Website") operated by Holme Nurseries Ltd, a(n) Public Limited Company formed in England, with a registration number of 04357564 ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
What information we collect, how we use it, what happens if we don't have it, and the legal basis for processing this information
We collect any and all information that you enter on this Website. We collect the following information about you:
Identifying information - Name
Specific piece of information
Name
Legal basis for processing this information
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The user has provided consent to the processing of their information.
How we use this information
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Marketing and advertising;
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Participation in surveys and contests;
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Performing services;
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Providing customer service;
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Verifying customer information.
What happens if we don't have this information
-
Our use of your data for marketing and advertising will not be possible;
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Our use of your data for participation in surveys and contests will not be possible;
-
Our use of your data for performing services will not be possible;
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Our use of your data for providing customer service will not be possible;
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Our use of your data for verifying customer information will not be possible.
Identifying information - Postal / Shipping address
Legal basis for processing this information
-
The user has provided consent to the processing of their information.
How we use this information
-
Marketing and advertising;
-
Participation in surveys and contests;
-
Performing services;
-
Providing customer service;
-
Verifying customer information.
What happens if we don't have this information
-
Our use of your data for marketing and advertising will not be possible;
-
Our use of your data for participation in surveys and contests will not be possible;
-
Our use of your data for performing services will not be possible;
-
Our use of your data for providing customer service will not be possible;
-
Our use of your data for verifying customer information will not be possible.
Identifying information - Billing address
Specific piece of information
Billing address
Legal basis for processing this information
-
The user has provided consent to the processing of their information.
How we use this information
-
Marketing and advertising;
-
Participation in surveys and contests;
-
Performing services;
-
Providing customer service;
-
Verifying customer information.
What happens if we don't have this information
-
Our use of your data for marketing and advertising will not be possible;
-
Our use of your data for participation in surveys and contests will not be possible;
-
Our use of your data for performing services will not be possible;
-
Our use of your data for providing customer service will not be possible;
-
Our use of your data for verifying customer information will not be possible.
Identifying information - Phone number
Specific piece of information
Phone number
Legal basis for processing this information
-
The user has provided consent to the processing of their information.
How we use this information
-
Marketing and advertising;
-
Participation in surveys and contests;
-
Performing services;
-
Providing customer service;
-
Verifying customer information.
What happens if we don't have this information
-
Our use of your data for marketing and advertising will not be possible;
-
Our use of your data for participation in surveys and contests will not be possible;
-
Our use of your data for performing services will not be possible;
-
Our use of your data for providing customer service will not be possible;
-
Our use of your data for verifying customer information will not be possible.
Identifying information - IP address
Specific piece of information
IP address
Legal basis for processing this information
-
The user has provided consent to the processing of their information;
-
Processing is necessary to protect the vital interests of the user or of another person.
How we use this information
-
Analytics;
-
Counting ad impressions to unique visitors;
-
Creating new features;
-
Debugging to identify and repair errors;
-
Detecting security incidents;
-
Marketing and advertising;
-
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
-
Providing customer service;
-
Resolving disputes;
-
Undertaking internal research for technological development and demonstration;
-
Verifying customer information;
-
Verifying position and quality of ad impressions.
What happens if we don't have this information
-
Our use of your data for analytics will not be possible;
-
Our use of your data for counting ad impressions to unique visitors will not be possible;
-
Our use of your data for creating new features will not be possible;
-
Our use of your data for debugging to identify and repair errors will not be possible;
-
Our use of your data for detecting security incidents will not be possible;
-
Our use of your data for marketing and advertising will not be possible;
-
Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
-
Our use of your data for providing customer service will not be possible;
-
Our use of your data for resolving disputes will not be possible;
-
Our use of your data for undertaking internal research for technological development and demonstration will not be possible;
-
Our use of your data for verifying customer information will not be possible;
-
Our use of your data for verifying position and quality of ad impressions will not be possible.
Identifying information - Email address
Specific piece of information
Email address
Legal basis for processing this information
-
Processing is necessary to protect the vital interests of the user or of another person.
How we use this information
-
Analytics;
-
Counting ad impressions to unique visitors;
-
Creating new features;
-
Debugging to identify and repair errors;
-
Detecting security incidents;
-
Marketing and advertising;
-
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
-
Providing customer service;
-
Resolving disputes;
-
Undertaking internal research for technological development and demonstration;
-
Verifying customer information;
-
Verifying position and quality of ad impressions.
What happens if we don't have this information
-
Our use of your data for analytics will not be possible;
-
Our use of your data for counting ad impressions to unique visitors will not be possible;
-
Our use of your data for creating new features will not be possible;
-
Our use of your data for debugging to identify and repair errors will not be possible;
-
Our use of your data for detecting security incidents will not be possible;
-
Our use of your data for marketing and advertising will not be possible;
-
Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
-
Our use of your data for providing customer service will not be possible;
-
Our use of your data for resolving disputes will not be possible;
-
Our use of your data for undertaking internal research for technological development and demonstration will not be possible;
-
Our use of your data for verifying customer information will not be possible;
-
Our use of your data for verifying position and quality of ad impressions will not be possible.
Identifying information - Device identifier
Specific piece of information
Device identifier
Legal basis for processing this information
-
Processing is necessary to protect the vital interests of the user or of another person.
How we use this information
-
Analytics;
-
Counting ad impressions to unique visitors;
-
Creating new features;
-
Debugging to identify and repair errors;
-
Detecting security incidents;
-
Marketing and advertising;
-
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
-
Providing customer service;
-
Resolving disputes;
-
Undertaking internal research for technological development and demonstration;
-
Verifying customer information;
-
Verifying position and quality of ad impressions.
What happens if we don't have this information
-
Our use of your data for analytics will not be possible;
-
Our use of your data for counting ad impressions to unique visitors will not be possible;
-
Our use of your data for creating new features will not be possible;
-
Our use of your data for debugging to identify and repair errors will not be possible;
-
Our use of your data for detecting security incidents will not be possible;
-
Our use of your data for marketing and advertising will not be possible;
-
Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
-
Our use of your data for providing customer service will not be possible;
-
Our use of your data for resolving disputes will not be possible;
-
Our use of your data for undertaking internal research for technological development and demonstration will not be possible;
-
Our use of your data for verifying customer information will not be possible;
-
Our use of your data for verifying position and quality of ad impressions will not be possible.
Internet or other electronic activity - Browsing history
Specific piece of information
Browsing history
Legal basis for processing this information
-
The user has provided consent to the processing of their information;
-
Processing is necessary to protect the vital interests of the user or of another person.
How we use this information
-
Analytics;
-
Counting ad impressions to unique visitors;
-
Creating new features;
-
Debugging to identify and repair errors;
-
Detecting security incidents;
-
Marketing and advertising;
-
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
-
Providing customer service;
-
Resolving disputes;
-
Undertaking internal research for technological development and demonstration;
-
Verifying customer information;
-
Verifying position and quality of ad impressions.
What happens if we don't have this information
-
Our use of your data for analytics will not be possible;
-
Our use of your data for counting ad impressions to unique visitors will not be possible;
-
Our use of your data for creating new features will not be possible;
-
Our use of your data for debugging to identify and repair errors will not be possible;
-
Our use of your data for detecting security incidents will not be possible;
-
Our use of your data for marketing and advertising will not be possible;
-
Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
-
Our use of your data for providing customer service will not be possible;
-
Our use of your data for resolving disputes will not be possible;
-
Our use of your data for undertaking internal research for technological development and demonstration will not be possible;
-
Our use of your data for verifying customer information will not be possible;
-
Our use of your data for verifying position and quality of ad impressions will not be possible.
Internet or other electronic activity - Search history
Specific piece of information
Search history
Legal basis for processing this information
-
The user has provided consent to the processing of their information;
-
Processing is necessary to protect the vital interests of the user or of another person.
How we use this information
-
Analytics;
-
Counting ad impressions to unique visitors;
-
Creating new features;
-
Debugging to identify and repair errors;
-
Detecting security incidents;
-
Marketing and advertising;
-
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
-
Providing customer service;
-
Resolving disputes;
-
Undertaking internal research for technological development and demonstration;
-
Verifying customer information;
-
Verifying position and quality of ad impressions.
What happens if we don't have this information
-
Our use of your data for analytics will not be possible;
-
Our use of your data for counting ad impressions to unique visitors will not be possible;
-
Our use of your data for creating new features will not be possible;
-
Our use of your data for debugging to identify and repair errors will not be possible;
-
Our use of your data for detecting security incidents will not be possible;
-
Our use of your data for marketing and advertising will not be possible;
-
Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
-
Our use of your data for providing customer service will not be possible;
-
Our use of your data for resolving disputes will not be possible;
-
Our use of your data for undertaking internal research for technological development and demonstration will not be possible;
-
Our use of your data for verifying customer information will not be possible;
-
Our use of your data for verifying position and quality of ad impressions will not be possible.
Internet or other electronic activity - Information regarding your interaction with our website or application
Specific piece of information
Information regarding your interaction with our website or application
Legal basis for processing this information
-
The user has provided consent to the processing of their information;
-
Processing is necessary to protect the vital interests of the user or of another person.
How we use this information
-
Analytics;
-
Counting ad impressions to unique visitors;
-
Creating new features;
-
Debugging to identify and repair errors;
-
Detecting security incidents;
-
Marketing and advertising;
-
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
-
Providing customer service;
-
Resolving disputes;
-
Undertaking internal research for technological development and demonstration;
-
Verifying customer information;
-
Verifying position and quality of ad impressions.
What happens if we don't have this information
-
Our use of your data for analytics will not be possible;
-
Our use of your data for counting ad impressions to unique visitors will not be possible;
-
Our use of your data for creating new features will not be possible;
-
Our use of your data for debugging to identify and repair errors will not be possible;
-
Our use of your data for detecting security incidents will not be possible;
-
Our use of your data for marketing and advertising will not be possible;
-
Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
-
Our use of your data for providing customer service will not be possible;
-
Our use of your data for resolving disputes will not be possible;
-
Our use of your data for undertaking internal research for technological development and demonstration will not be possible;
-
Our use of your data for verifying customer information will not be possible;
-
Our use of your data for verifying position and quality of ad impressions will not be possible.
With whom we share your personal information
We do not share your personal information with any third parties.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:
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Analyzing our Website traffic;
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Analyzing your interactions with advertisements;
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Identifying if you are signed in to the Website;
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Testing content on the Website;
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Storing information about your preferences;
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Recognizing when you return to the Website.
Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.
Children's privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Information retention
We retain all of the information that we collect until we no longer require the information to be able to contact you or if you unsubscribe or ask us to remove your information
Direct marketing
We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at office@holmefg.co.uk.
Your rights
All visitors or users of this website have the following rights with regard to their personal information:
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The right to access the personal information that we have collected about you.
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The right to request that we delete all or some of the personal information that we have collected on you.
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The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
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The right to request that we amend any of the information that we have collected about you.
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The right to withdraw your consent to the processing of your data.
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The right to request that we restrict the processing of your data.
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The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
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The right to stop receiving unwanted direct marketing.
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
We will need to verify your identity prior to effectuating your request and may ask you to provide personal information to do so.
Location of data processing
All data processing activities undertaken by us take place in United Kingdom.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Questions
If you have any questions about this Privacy Policy, please contact us at office@holmefg.co.uk.